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Tel: 028 71 266738 Email:

About Us Service to Members

Our Members are Our Foundation

Unlike other financial institutions, credit unions are based on the principles of community, co-operation, co-ownership and mutual self-help. Whilst the voluntary personnel and employees are critical to the success of any credit union, it is the membership that is the foundation of it.


The members of Derry Credit Union Limited are the co-owners of Derry Credit Union Limited. As such, members are entitled to expect top-class service, courtesy and professionalism. In fact, like all credit unions, Derry Credit Union adheres to the Ten Operating Principles of the international credit union movement. These and our Code of Ethics ensures that Service to Members is a top priority -- even more important than the maximising of surpluses.

What Members Expect From Us

So members can expect to be treated with dignity, courtesy and efficiency and professionalism. As an organisation, Derry Credit Union aims to keep staff trained in all services, products and systems so that we can deliver the service you expect.

What We Expect From Members

By the same token, membership of Derry Credit Union Limited carries its own responsibilities. Members are expected to save regularly, borrow sensibly repaying their loans and interest on time, and try to be active members by attending our Annual General Meeting and/or putting their names forward for one of our voluntary committees or for election to the Board of Directors or Supervisory Committee.

In addition, members are expected to treat our staff and personnel with the same courtesy and respect they expect from us. After all, our staff and voluntary personnel are also members and co-owners of Derry Credit Union Limited!

Find Us here:
  • Derry Credit Union
  • Tel: 028 71 266738
  • Fax: 028 71 372144
  • Email:
  • Web:
Derry Credit Union LImited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 574104)